Frequently Asked Questions (FAQ)

Bakker Guarantee

Are all the products guaranteed?

All our products are guaranteed for up to 5 years:

        • 5 years for hardy perennials, trees, shrubs, roses and hedges 
        • 1 year for house plants. 
        • Up to first flowering for annuals and bulbs 
        • 6 months for hardware.

How do I claim on the guarantee?

In the unlikely event of a product failure please contact our customer service team by telephone, email or post quoting details from your invoice. 

Do I need to return products to claim on the guarantee?

If we require a product to be returned to us our customer service team will arrange for collection at no cost to you.

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